Clarity for every role in the debugging loop
From initial discovery to root-cause fix, BugSnap removes the friction between reporters, engineers, and product managers.
File airtight bug reports in seconds, not minutes
Stop typing 15 reproduction steps or manually copying console logs. Record the screen once; BugSnap captures the exact technical context automatically.
- 1-click recording with hotkeys (Ctrl+Shift+S / Ctrl+Shift+F)
- Automatic capture of console errors and failed network calls
- Reduces time spent writing step-by-step reproduction instructions
Fix bugs on the first pass with full diagnostic context
Inspect HTTP status codes, request bodies, stack traces, and device specs side-by-side with video. Never ask 'can you reproduce this?' again.
- Full unhandled JS exceptions with complete stack traces
- Exact HTTP status codes, request bodies, and headers
- Copy curl commands directly to reproduce in terminal
Communicate visual anomalies and edge cases with precision
Annotate expected vs. actual behavior on screen. Share clear, interactive links directly in Linear, Jira, or Slack without video upload limits.
- On-screen callouts, arrows, and step numbers
- Interactive web links that open directly in Linear and Jira
- Private Google Drive links without video file upload limits
Turn customer issues into actionable engineering tickets
Gather technical reproduction data silently in the background without needing customer-facing agents to understand DevTools.
- Zero extension or account requirement for end users to view reports
- Silent diagnostic telemetry collection without technical friction
- Secure credential redaction protects customer PII
Equip your entire team with BugSnap
Free forever with direct Google Drive storage. No credit card required.